Frequently Asked Questions
- How secure is my eBay account information?
- I'm worried about people getting my cell phone number, how safe is your website?
- I've never heard of UnWired Buyer, who are you and why should I trust you with my personal information?
- How does UnWired Buyer work with eBay?
- What is an SMS message and how do I know when I get one?
- Is there a way to learn to bid with UnWired Buyer before I need to use it? Is it easy?
- What if I don't want to get called on an auction or what if I get a call but don't want to bid on the item?
- How can this service be free? Is there a catch?
- Can I use UnWired Buyer to buy ANYTHING on eBay?
- Can I use UnWired Buyer with eBay auctions based outside the United States?
How secure is my eBay account information?
Your eBay account informtion is secure. Because we submit bids on your behalf when you're on the phone, we have to have this information for the system to work. Your eBay information is encrypted, and our service is a certified eBay compatible application.
I'm worried about people getting my cell phone number, how safe is your website?
I've never heard of UnWired Buyer, who are you and why should I trust you with my personal information?
UnWired Buyer is a revolutionary new way to interact with eBay when you can't be at your computer. UnWired Buyer was certified by eBay as an eBay Compatible Application in August of 2005, and launched publicly on September, 19th 2005. UnWired Buyer has been covered by many print and online publications since that time, including USAToday, The Associated Press, Business 2.0 and others. See the media section to learn more.
How does UnWired Buyer work with eBay?
After you have registered with UnWired Buyer, we synchronize with your eBay watch list multiple times per day. Items on your watch list are then monitored, and if they meet criteria you have set, for target price, etc. you are called on them in the final minutes of the auction. You will then enter your PIN and be able to bid as if you were logged into eBay on your computer.
What is an SMS message and how do I know when I get one?
SMS, or "text messages," are able to be received and sent by most cell phones. UnWired Buyer optionally sends these messages approximately 15 minutes prior to a scheduled call, and gives you the full auction title (70 characters) from eBay. The purpose of the message is to remind you about what you will be potentially bidding on, and give you time to prepare for the call. When your phone recieves the message, you will generally be prompted to read it when it arrives.
Is there a way to learn to bid with UnWired Buyer before I need to use it? Is it easy?
There are two ways to try out UnWired Buyer and get comfortable with the system. The first way is to go to the home page and enter the number you want us to call and click "Call Me." We will then call you with an interactive tutorial that fully explains the system and allows you to bid on a simulated auction. After you have registered you can use the interactive tutorial at any time by logging into your account at unwiredbuyer.com and clicking the "Auction Simulator" button.
What if I don't want to get called on an auction or what if I get a call but don't want to bid on the item?
At any time you can log into unwiredbuyer.com, select an auction in the call list and toggle whether or not the system will call you for that auction. By default UnWiredBuyer is set to call you for all of your watched auctions. If you watch many items on eBay you may wish to turn this option off, and log into unwiredbuyer.com each time to select the auctions you specifically want calls on. Both of these options, default call on or off, can be combined with our new pricing feature that allows you to enter a target price for an auction, and ONLY be called if the price is equal to or less than your target price in the last few minutes of the auction. If you receive a call from UnWired Buyer and do not wish to bid, simply do not answer or hang up.
How can this service be free? Is there a catch?
There is no "catch." The service is completely free to end users. Of course we have to make money somehow, but we've designed the service with eBay's affiliate program in mind. Basically, eBay compensates us through their program for each winning bid placed through UnWired Buyer, which is why we say: When you win, we win!
Can I use UnWired Buyer to buy ANYTHING on eBay?
UnWired Buyer currently works for the traditional auction items on eBay. The service does not currently work with Dutch Auctions or pure BIN Items/eBay Stores
Can I use UnWired Buyer with eBay auctions based outside the United States?
The UnWired Buyer service works with eBay auction that are in U.S dollars. The service is also currently restricted to U.S/Canadian based phone numbers.